QikServe and Como Enhance Strategic Partnership to Support the Hospitality Industry
EDINBURGH, UK, NOVEMBER 28, 2023: QikServe, a pioneering name in digital guest ordering and payment technology, has strengthened their relationship
QikServe add Mobile App Platform, HOPT to Suite of Strategic Alliances
Today, international leader in hospitality technology, payments and online ordering, QikServe Limited announced a strategic alliance with UK based ordering
QikServe Partners with Glory Providing Convenient Kiosk Ordering and Cash Handling Automation
Hospitality-specific self-serve kiosk integration expands with cash payment options enhancing the guest experience
A Culture of Convenience: 4 Benefits to Food and Beverage Enterprises
These days, everything from entertainment to travel to food is available on demand and at the fingertips of consumers. When…
How Can You Create a Strong Company Culture in Hospitality?
You know your business better than anyone, and you know that company culture plays a vital role in the overall…
Payments Rooted in Technology
As an adaptive business, here’s how you can use payments as a growth tool… In our increasingly digitised world, seamless…
How Restaurants Can Survive a Recession
We are settling into a new year and a fresh start, and as we plan ahead, we also reflect on…
Success Stories: Bonnie & Wild
Bonnie & Wild’s Scottish Marketplace is the first of its kind; a beautiful food hall located in the capital’s centre offering…
QikServe Payments launches with Stripe
Leading digital ordering and payment provider, QikServe has launched QikServe Payments (QP) – a comprehensive, reliable, and robust payment platform…
In Conversation with Ethan Martin – QikServe’s Chief Experience Officer
As the QikServe team continues to grow, we are delighted to welcome Ethan Martin to the team as Chief Experience Officer. Ethan has packed…
Powerful order and pay solution should be hospitality bosses’ first choice following shocking industry statistics.
The Office for National Statistics have officially published figures that show there were 173,000 vacancies in the sector across the…
Digital Ordering FAQs – some of your most common digital ordering questions answered
What different digital ordering journeys are there, and which ones do you support? There are a few different types of digital ordering…
The future of the food and industry
This year, QikServe celebrated 10 years since it first launched its ordering and payment technologies for food and hospitality businesses. The market has come…
QikServe and Acteol integration to deliver deeper customer data insights for hospitality brands
integration, the leading digital ordering solutions provider, is working closely with Acteol, the award-winning enterprise CRM solution for the hospitality, retail and leisure…
QikServe and Toggle partner for easier mobile gift card payments for the hospitality industry
QikServe has partnered with hospitality ecommerce specialists Toggle, to streamline the way customers pay for their meal in restaurants using pre-purchased gift cards.
Restaurant ‘at table’ options explained
Restaurant ‘at table’ options explained, Thanks to continuous innovation in technologies such as mobile web applications, digital payments, NFC, chip and pin and so on, operators have several…
Discoverability: 6 ways guests can kick off at table mobile ordering
Discoverability, If you’re considering offering guests the ability to order and/or pay at their table using their mobile, you might…
QikServe and QSR Automations partner to fulfil consumer demand for fast, efficient service
QikServe has partnered with QSR Automations, the global leader in kitchen automation and restaurant technology, to streamline food order fulfilment for customers.
The anatomy of a successful customer engagement journey
In this guest post, our partner – Impact Data – takes us through what a successful customer engagement journey looks like and…
Kelly Lewis from fish and chip shop, Petrou Brothers, wins food and drink service industry’s Serving Superstar competition
The Serving Superstar competition saw customers and colleagues nominating service professionals they felt provided a consistently excellent guest experience to receive a £1,000 mega tip. Following an intense…
The final countdown to Natasha’s Law has begun
In just a few weeks, Natasha’s Law will be enacted. The new regulations are being brought in after Natasha Ednan-Laperouse…
QikServe joins forces with Wahaca to elevate customers’ digital payment and ordering experiences
Mexican-style street food chain, Wahaca, has partnered with QikServe to offer guests a range of digital ordering and payment services, now accounting for over 90% of…
A recipe for digital loyalty, 5 ways
Contemporary loyalty programmes are all but unrecognisable from the methods retailers first used to promote loyalty and repeat spending. More…
The Democratisation of Digital Ordering
As part of our Crossing the Chasm series (download the report here), we’ve been looking at how digital ordering technology…
How can the digital hospitality technology market reach its full potential?
I doubt that anyone would claim that the digital hospitality technology market has now reached its full potential. If anything, most still…
How do you counter industry no-shows?
Pubs and restaurants in England have only just reopened after being closed for months during lockdown. But their efforts to…
Celebrating National Fish and Chips Day 2021
It’s a fast-food option barely known are partaken of outside the UK. Battered fish (or sausage) and chunky chips with…
A Fryerside Chat with the National Federation of Fish Friers
At QikServe we love the opportunities we have to work with the fish and chip shop industry, and we are…
Making staff and customers feel safe now venues are open for dining in.
Consumers are excited to be released from lockdown and are eagerly making plans to see their friends and enjoy a…
QikServe bridges the gap between digital and traditional with its Tradigital open tab solution
QikServe today launched its revenue-driving open tab solution for hospitality operators. The pioneering technology allows guests to order food and drink to their table or seat, paying the final bill with their mobile…
Partner spotlight: an interview with iiko
We’ve got some great plans for our partner content in 2021; we’re therefore kicking off Spring with a spotlight on our partner iiko;…
The rise and rise of food halls
With a roadmap out of lockdown now proposed, the hospitality sector and supporting markets can finally look to the future…
How to play the great data game: Webinar
QikServe and Impact Data will be presenting ‘The Great Data Game’ in a webinar on Thursday 11th March at 11am…
QikServe strengthens its global foothold with entry into Czech Republic
Since the start of 2021, QikServe has added three countries to the list of regions in which it provides customers with online ordering and payment technologies. The latest QikServe countries…
Can you afford your guest experience to be anything less than the best?
We’ve read it and heard it repeatedly in the last year; COVID-19 has changed the hospitality industry forever. The way…
Born in Bray caters to divergent food cravings with new multi-venue ordering platform
Born in Bray has launched for the residents of Bray, County Wicklow. Powered by QikServe, six ultra-cool food and drink outlets on the town’s…
Living on the Veg: Five vegan food brands you should check out in 2021
QikServe works with a great range of food and drink brands: restaurants, takeaways, food trucks, pubs and bars, hotels and stadiums, we…
Kerbside collection offering an ideal alternative to click & collect
It’s not as catchy as: ‘When is a door not a door?’ (answer, when it’s a jar) but it speaks to the idea that in-car collection,…
Do you agree with our 2021 predictions?
Each year we put forward our predictions for the coming year. This year is no exception, though it will be exceptional!…
Will you embrace the drive-thru in 2021?
In the UK, the word drive-thru was has been almost synonymous with the Golden Arches since the 1970s. Things quietly began to change when Starbucks launched its forecourt drive-thrus in…
Politics + Restaurants = ?
As the election approaches, the restaurant industry is rightly encouraging its staff to hit the polling stations on November 3rd,…
The practicalities of switching to a collection or delivery service
It’s all well and good companies like us, QikServe, turning around and saying – there's a crisis, you need to…
The rise and rise of 1-Click Payment or Checkout
Anyone that has an Amazon account will likely be familiar with 1-Click, a fast track through the checkout process to payment…
COVID-19 will pass into history, but tech disruption will continue into the future
While the effects of the COVID-19 pandemic have lasted longer than many of us expected initially, the world remains confident that the virus will be…
Why online ordering doesn’t have to cost you your profits
Since lock-down, demand for online ordering has sky-rocketed. And it’s no wonder if you look at some of the remarkable successes operators…
Staying open and boosting revenues during lockdown
Check out how some of our fantastic customers have used digital ordering to stay open and adopt new revenue streams
Facing a localised lockdown? This is how you survive…
Across the globe, cities, towns and states are in a state of flux, removing and reintroducing restrictions based on localised…
The realities of running a cashless business
For years, industry commentators have forecast a time when the high street would go cashless. Most agreed it would happen…
The 4th July is just the beginning for food and drink brands
Given the levels of anticipation and excitement gripping the nation, it would be easy to see 4th July as the…
Independence Day is nearly here! Our response to the latest government rules for the hospitality industry
With just ten days until what some people are seeing as an Independence Day for the English hospitality industry, the…
QikServe Eagle Eye survey
Understanding consumer attitudes to eating out post-lockdown
Consumers most likely to trust compassionate, transparent and engaged businesses after lockdown, survey reveals
Support for the local community, as well as their own staff and frontline workers emerged as the most important thing…
Whitepaper: Coming out of lockdown – Digital Transformation for Hospitality Operators
The coronavirus pandemic has fundamentally changed both consumer behaviour and hospitality operations forever.
QikServe launches ‘Curbside Collection’
QikServe has launched Curbside Collection, a new feature for its online and mobile ordering platform. The solution allows customers that…
Eagle Eye partners with Preoday (a QikServe company) to offer digital ordering and loyalty via mobile apps
Eagle Eye, a SaaS-based provider enabling one-to-one performance marketing in real time, is partnering with digital ordering platform Preoday, a…
Digital ordering: hitting the ground running post-lockdown
Digital ordering will be crucial when restaurants emerge from their COVID-19 hibernation. But what can you do now to make sure you hit…
What restaurants can learn from dark kitchens
The events taking place across Britain are unprecedented, and a ‘national effort’ has been called for by economic and scientific…
A note to our valued customers, partners and friends
In response to the worldwide COVID-19 issues, we’re taking the following steps to ensure our service and business operations continue…
Access Hospitality announces kiosk solution partnership with QikServe
Companies join forces to strengthen integrated support for evolving hospitality operations.
QikServe and FreedomPay join forces on hospitality payments
Companies sign joint reseller agreement to drive payments market expansion in Europe and North America
How changing consumer behaviour and soaring costs are forcing fast casual operators to rethink their digital and operations strategies
The fast-casual sector, much like other areas of the hospitality industry, has been faced with multiple challenges in recent years. …
Cashless restaurants: cheaper, faster, more convenient but are they inevitable?
It’s no secret there has been a steep decline in cash payments in the last few years. For the generations…
They moved my bus stop! Breaking Habits to change consumer behaviour
This article is based on Daniel’s talk at The Airport Food & Beverage (FAB) Conference and Awards 2019 on ‘The…
The psychology of restaurant tipping
14 guest motivations for tipping in a restaurant and how to use them to ensure your payment interface is primed…
Travel concession operators: how self-service tech can solve some of your biggest challenges
For the purposes of this post, when we refer to travel concessions operators, we mean business that have franchise agreements…
THE BYTE: Digital strategy special edition
Download your copy and check out some of the industry’s hottest topics, curating compelling insights from both in-house experts and…
The need for speed: 6 ways to increase efficiency in your restaurant
We are quickly becoming a society built on instant gratification. We know what we want, we want it now, we…
The evolution of self-service technology
From travel, to retail, to hospitality - self-service technology is everywhere. We are becoming a society that expects to be…
A brand new QikServe…
When QikServe was founded nearly a decade ago, we were a mobile app service and our ‘Waiter in your Pocket’…
Why Pay At Table technology isn’t just for quick service restaurants
Order and pay technology – both in store and off premise – is nothing new in the quick service restaurant…
5 reasons why an increase in digital payments is a good thing for Hospitality Operators
Oracle recently published a survey looking into the use of cash in the Hospitality industry. The leading point of sale…
QikServe: The People. Popping the hood on life at QikServe.
In this insightful new blog series we’ll be shining a spotlight on the passionate people at QikServe who work together…
Optimizing your Hospitality business for digital order and pay: A five ingredient recipe
Before implementing a digital order and pay system it’s important to make sure your business is ready for the technology.
Hospitality tech: 2017 round-up and predictions for 2018
From chatbots to biometrics to VR, 2018 is sure to be a fantastically creative, innovative and progressive year for Hospitality…
Chart topping apps: Top 3 ASO tips to take your app all the way to the top
QikServe and Waracle take a look at how app store optimization (ASO) can help your mobile ordering app stand out…
Avoid these 4 kiosk ordering worst practices
It’s understandable that some of your staff might look at Hospitality customer self-service kiosks with some trepidation but as we…
4 ways artificial intelligence is set to change the Hospitality industry
Interest in Artificial Intelligence (AI) has grown in recent years as people revere and debate realistic applications across all industries. …
3 reasons why a platform approach is the only answer to your digital strategy dilemmas
CMOs in the Hospitality industry are sitting on a technology systems time bomb. The past few years have seen brands in the industry…
Mobile ordering accounts for 95% of orders at newly opened Amsterdam airport restaurant
Kebaya concept restaurant uses QikServe to power tablet-based ordering at Amsterdam Airport Schiphol
QikServe appoints Don DeMarinis as Chief Commercial Officer
Former Oracle and MICROS vice president joins ordering technology firm to support global growth in the hospitality sector
QikServe unveils kiosk ordering solution for hospitality sector
Edinburgh, UK – March 22, 2017 – QikServe, the multichannel ordering and payment specialist, today announced that has rolled out…
Let’s talk: How conversational systems are set to transform the Hospitality industry
In the raft of obligatory ‘Hospitality Trends to watch out for in 2017’ that we saw at the beginning of…
Maven Capital Partners leads £2.7 million funding round for mobile ordering and payment business QikServe
Funding will enable rapid roll-out of QikServe’s innovative software platform across the hospitality sector
5 Unmissable Hospitality Technology Trends of 2017 : QikServe Blog
Technology all tied up,2017 will be the year for Hospitality Operators to get their house in order from a technology…
Who really uses mobile order and pay? : QikServe Blog
Smartphones have literally changed the way we view the world in the last decade, as shown by the incredible contrast…
Redefining Service: Why automation isn’t about replacing man with machine : QikServe Blog
Following recent changes in the UK and US of the National Living Wage and Minimum Wage, many Hospitality and Retail…
QikServe and POStech target Ireland’s hospitality sector
Mobile ordering and payment technology provider signs distribution deal. Edinburgh, UK & Dublin, Ireland – September 29, 2016 – QikServe,…
10 things waiters hate dealing with : QikServe Blog
Your wait staff really are the unsung heroes of the hospitality industry. Often the focus of nefarious customer wrath, less…
The perils of poor customer service: more than one in 10 have skipped on a bill; 90% have withheld tips : QikServe Blog
Waiting too long a key factor in reasons given for not tipping or leaving without paying
QikServe and FreedomPay Address the EMV Challenge in Hospitality
QikServe and FreedomPay Address the EMV Challenge in Hospitality
Why Hospitality operators must work harder to win back Millennials
Is your restaurant, hotel, casino or stadium competing effectively when it comes to getting the most out of the Millennium…
Is menu-labelling a ticking time-bomb for your restaurant?
In the wake of the recent manslaughter verdict Hospitality operators should turn to technology to better protect guests
QikServe launches integration solution for mobile ordering and payment
QikServe 5 allows operators to easily incorporate mobile ordering into existing apps and systems
Should I stay or should I go? What Brexit means for Hospitality from both sides of the argument
Still undecided about whether we should stay or leave the EU? Unsure of what your decision will mean for the…
Expert view: why data neglect is losing you customers
Failing to uncover those crucial, profit-boosting insights from your customer data? Here’s an expert to explain what’s going wrong.
Technology offers critical lifeline in wake of minimum wage hikes
This year, some of the lowest paid workers (mostly in the retail and hospitality industries) will receive a basic pay…
15 Important Hospitality mobile stats and why they matter
Prolific, global smartphone adoption matters because if you’re a restaurant, hotel, casino or stadium and you don’t have a mobile…
Rise of the Silver Surfers: Are you missing out on this lucrative demographic?
Are you a restaurant, hotel, casino, stadium or other Hospitality provider that’s guilty of overlooking the over 50s when it…
EMV storm has Hospitality industry diving for cover
An EMV storm is brewing in the US and has got many hospitality operators battening down the hatches. In short,…
Mobile vs. Tablet: who wins the guest-facing battle for your business?
Are you a restaurant, hotel, casino or other player in the Hospitality business looking to modernise the order and pay…
Love/Hate relationship: the secret between your customers’ emotions and their loyalty
Loyalty is unquestioning trust but restaurant owners and hospitality operators need more than that to keep their customers coming back.…
Sell hard without the hard sell: 4 ways a softer touch can bolster your bottom line
Tripadvisor is riddled with reviews such as, “Excellent facilities, shame about the hard sell,” and “Terrible restaurant, hard sell all…
3 essential mobile self-service Travel trends that Hospitality can’t afford to miss out on
With the astonishing rate of deployment and, more importantly, success of mobile self-service throughout the Travel industry today, Hospitality should…
QikServe’s app wins deal with HMSHost International
Edinburgh, April 8, 2015 – QikServe, which provides technology to the hospitality industry allowing customers to order and pay directly…
QikServe at Oracle Micros Users Global Conference 2014
The 2014 Oracle’s MICROS Users Conference is designed to strengthen your knowledge and open a dialogue with your peers, with…
QikServe integrates with MICROS
It won’t be a surprise to those attending @Hotelympia as you have probably seen us on the MICROS stand but
100 Days to go. Are you ready?
In exactly 100 days from now, the world cup begins, and this year is set to be a massive year
QikServe Airport News!!
We are pleased to announce that QikServe is now available at Bristol Airport, UK. Bristol is one of the fastest
My First Blog
Hi, My name is Dan and together with Ronnie and the team we bring you QikServe™ Have you ever been
