Your QikOrder Onboarding Journey
We create your store(s), add your menu, and get you ready to go live
Join a team training session and prepare to start accepting orders
Test your store to make sure everything is running smoothly
Our expert customer support team is ready to guide you from the moment you join the QikServe platform.
How we support you
Our Knowledge Base is your first port of call for any questions about how to make the most of your platform. The online guide outlines the steps you need to setup your venue and start taking orders.
From styling to payment processing, every aspect of our products is covered. We recommend you use the Knowledge Base alongside our training calls, which all customers are welcome to join.
Get in touch
Once you are live, our customer service team can be contacted on support@qikserve.com. Use this email for any product related questions, if you need marketing input or want to add a feature to your service. Our standard business hours are 09:00-17:00 Monday to Friday (GMT/BST).
If you’re reporting an issue, please include the following:
• Store name
• Brief summary of your issue
• Any check or table numbers affected by the issue
• The number of stores affected
