Success Stories: Bonnie & Wild

Bonnie & Wild’s Scottish Marketplace is the first of its kind; a beautiful food hall located in the capital’s centre offering the best of Scottish food and drink. From a quick coffee or a light bite with craft beers to fine dining with cocktails – the unrivalled menu choice provides something for everyone.

QikServe’s Order and Pay technology allowed Bonnie & Wild to open safely and smoothly in July 2021 and today see 50% of their guests choose digital ordering and payment. More recently, Bonnie & Wild have adopted QikServe Payments to simplify and streamline their payment process.

The team caught up with Kate Russell, Bonnie & Wild’s General Manager to find out about their experience with QikServe and how it has improved efficiency for the venue and its’ staff, and transformed their customer experience.