The anatomy of a successful customer engagement journey
October 20, 2021
In this guest post, our partner – Impact Data – takes us through what a successful customer engagement journey looks like and how brands can
Boost employee satisfaction, improve productivity and navigate dietary needs
COVID-19 has changed the face of the corporate world. Flexible working will be more commonplace and the ‘perks’ that employees look for in a business will change. Healthy, easily accessed food will be essential, and ordering it without queuing with hundreds of other staff during the lunchtime rush will be required to maintain an employee’s sense of safety.
Whether by choice or necessity, customers often have specific dietary requirements. QikOrder’s extra allergen management feature offers end-to-end ingredient transparency for corporate caterers, their kitchen staff and customers. With it, customers can search and filter menus based on their dietary requirements before placing orders and paying, this takes the stress of choosing a meal and means the safety of those with special dietary requirements is ensured.
Caterers can lose thousands of pounds each year from unused stock. When staff use QikOrder to choose their meals in advance, caterers can plan better and manage their resources, improving stock forecasting and reducing waste. Conversely, they also ensure they don’t run out of in-demand items.
In this guest post, our partner – Impact Data – takes us through what a successful customer engagement journey looks like and how brands can
The Serving Superstar competition saw customers and colleagues nominating service professionals they felt provided a consistently excellent guest experience to receive a £1,000 mega tip. Following an intense round of judging, it was Kelly Lewis
In just a few weeks, Natasha’s Law will be enacted. The new regulations are being brought in after Natasha Ednan-Laperouse died following an allergic reaction
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