Partner spotlight: an interview with Otter
September 17, 2021
We recently sat down with one of our newest partners, Otter, to find out what makes them tick and see if they had any words of wisdom to share with the market.
Control the ordering journey, streamline operations, improve customer loyalty
Wherever it’s early morning, lunchtime or evening, cafes and takeaways frequently experience ‘rush hour’ traffic, followed by near empty stores. Dynamic digital ordering fills those gaps, knowledge of pre-orders increases staff productivity and allows for targeted preparation to take place, thereby streamlining later service times.
Takeaways and cafes benefit from a regular client base and the opportunity to interact frequently with the local community. Digital ordering gathers customer data that can be applied to tailor customer promotions for business regulars, rewarding their loyalty. Data-driven, personalised engagement and the associated excellent customer service, can also turn an infrequent customer into a regular one.
QikServe gives you the tools to take control through your global dashboard and ordering portal.
Want to change your ordering slots or extend preparation times during peak hours? Is a menu item suddenly out of stock? You can update your ordering platform instantly, in real-time – there’s no need to wait for us to do it for you.
We recently sat down with one of our newest partners, Otter, to find out what makes them tick and see if they had any words of wisdom to share with the market.
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