The awards recognise and reward extraordinary individuals who are setting trends, showing passion and creativity, and making a significant contribution to their sector.
Driven by a frustration with the lack of good customer service whilst on a trip to London with his family, Dan decided to develop a solution to help restaurants and eating establishments access the ability to deliver excellent customer service, and improve their own operating profits as a result.
He developed the idea of using a QR code in a restaurant setting, and went on to successfully register a patent in 2015.
Spending the next 11 years developing a visionary team, QikServe quickly became one of the fastest growing industry platforms across the globe.
During the pandemic, QikServe identified opportunities to add value to strategic client partners, by leading on a customer-first approach to QikServe’s software development.
Dan says: “I am delighted to accept this award on behalf of the whole team at QikServe. By simply following the principle of ‘doing the right thing for our customers’, we’ve developed some of the best partnerships, with long-lasting relationships that continue to grow.”
Last year, we:
- enabled 23 million end user consumers to be served, contact-free
- processed almost half a billion dollars in sales for it’s customers
- has its software running in 30 countries worldwide, and integrates more than 90 different hospitality technologies
- continued its ongoing investment in building and acquiring technology which has placed it into an industry-leading position serving over 4,000 locations.
Providing industry leading software and increasingly becoming the go-to platform of choice for multi-site, enterprise customers, our aim is to quietly power ambitious businesses, all over the world.
Awarding judges included:
- Donald Martin, The Herald, Editor
- Michelle Brogan, Service Development Manager, Digital Health & Care Innovation Centre
- Alisdair Gunn, GCID Project Director, Glasgow City Innovation District
- Christina Hall, Client Director, Be-IT
- Melinda Matthews-Clarkson, Chief Executive Officer, CodeClan
- Toni Scullion, Founder, dressCode