
Enhancing Guest Convenience and Revenues Through Effective Fraud Prevention
What is it that unites digital commerce across size, industry, business model and geography? The answer, unfortunately, is fraud. Whether you’re running a luxury hotel
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What is it that unites digital commerce across size, industry, business model and geography? The answer, unfortunately, is fraud. Whether you’re running a luxury hotel
The restaurant industry has undergone significant transformations in recent years, with one of the most notable changes being the exponential growth of services that enable customers to order food online for collection at a time of their convenience. While the COVID-19 pandemic was undoubtably the catalyst for this shift, customer demand for convenient ways to order from their favorite restaurants is here to stay.
Welcome Break, one of the UK’s leading motorway service operators, has launched its first click-and-collect ordering and payment service at Burger King at its South Mimms (M25) site ahead of a wider roll out across more brands and sites over the summer.
Fabulous farm shops are stepping up and going the extra mile to support their communities in this time of need.
Digital ordering will be crucial when restaurants emerge from their COVID-19 hibernation. But what can you do now to make sure you hit the ground running when you’re able to trade freely again?
The events taking place across Britain are unprecedented, and a ‘national effort’ has been called for by economic and scientific minds. Financial help from the government has been announced, but naturally, restaurants are seeking alternative methods for attracting revenue in order to survive.
Restaurant brands, even the smaller ones, are doin’ it for themselves!
It’s no secret there has been a steep decline in cash payments in the last few years. For the generations that have grown up with mobile in hand, never knowing the inconvenience of a world without internet, cash is being used less and less. As restaurant operators eagerly explore ways to reduce costs, make operational efficiencies and, at the same time, deliver an outstanding customer experience, we consider if cashless restaurants are an inevitability worth preparing for.
With 69% of diners saying waiting for the check the most frustrating part of the dining experience, we show how mobile pay at table can transform the payment experience for guests.
In our last post, we got to number 8 out of 12 things every restaurant operator needs to think about when preparing for a Pay at Table implementation. This week, we cover off the rest. From how guests discover your pay at table solution to, critically, getting staff buy-in, here’s what you need to consider to make sure your implementation is a success:
We are quickly becoming a society built on instant gratification. We know what we want, we want it now, we want you to remember what we want, and we want the ability to personalize it, too!
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