Fabulous farm shops on the front line of customer service
March 30, 2020
Fabulous farm shops are stepping up and going the extra mile to support their communities in this time of need.
Mobile & Web
Digital ordering: hitting the ground running post-lockdown
March 26, 2020
Digital ordering will be crucial when restaurants emerge from their COVID-19 hibernation. But what can you do now to make sure you hit the ground running when you’re able to trade freely again?
What restaurants can learn from dark kitchens
March 20, 2020
The events taking place across Britain are unprecedented, and a ‘national effort’ has been called for by economic and scientific minds. Financial help from the government has been announced, but naturally, restaurants are seeking alternative methods for attracting revenue in order to survive.
Frustrated at the expense and inflexibility of 3rd party delivery?
March 4, 2020
Restaurant brands, even the smaller ones, are doin’ it for themselves!
How changing consumer behaviour and soaring costs are forcing fast casual operators to rethink their digital and operations strategies
December 16, 2019
The fast-casual sector, much like other areas of the hospitality industry, has been faced with multiple challenges in recent years. Recovery from the recession, minimum wage rises, increasing ground rent and changing consumer preferences and behaviors have forced operators to rethink not just their digital strategies but also their operations, especially around fulfilment. We take a deeper dive into the challenges of the fast-casual sector and how digital innovation can help not just minimize their impact, but proactively drive success.
Cashless restaurants: cheaper, faster, more convenient but are they inevitable?
November 25, 2019
It’s no secret there has been a steep decline in cash payments in the last few years. For the generations that have grown up with mobile in hand, never knowing the inconvenience of a world without internet, cash is being used less and less. As restaurant operators eagerly explore ways to reduce costs, make operational efficiencies and, at the same time, deliver an outstanding customer experience, we consider if cashless restaurants are an inevitability worth preparing for.
Part 1: 12 ways to prepare for a mobile pay at table roll-out
September 2, 2019
Here are 12 things every restaurant operator needs to think about when preparing for a Pay at Table implementation
An intro to mobile strategy for hospitality operators
May 4, 2018
Going mobile can unlock a wealth of potential for your hospitality business– from an increase in bookings to easier processing of payments. The millennial customer
