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Mobile & Web

What restaurants can learn from dark kitchens

The events taking place across Britain are unprecedented, and a ‘national effort’ has been called for by economic and scientific minds. Financial help from the government has been announced, but naturally, restaurants are seeking alternative methods for attracting revenue in order to survive.

consumer

How changing consumer behaviour and soaring costs are forcing fast casual operators to rethink their digital and operations strategies

The fast-casual sector, much like other areas of the hospitality industry, has been faced with multiple challenges in recent years.  Recovery from the recession, minimum wage rises, increasing ground rent and changing consumer preferences and behaviors have forced operators to rethink not just their digital strategies but also their operations, especially around fulfilment.  We take a deeper dive into the challenges of the fast-casual sector and how digital innovation can help not just minimize their impact, but proactively drive success.

Cashless restaurants: cheaper, faster, more convenient but are they inevitable?

It’s no secret there has been a steep decline in cash payments in the last few years. For the generations that have grown up with mobile in hand, never knowing the inconvenience of a world without internet, cash is being used less and less. As restaurant operators eagerly explore ways to reduce costs, make operational efficiencies and, at the same time, deliver an outstanding customer experience, we consider if cashless restaurants are an inevitability worth preparing for.