In the ever-evolving landscape of the hospitality industry, technological innovations have played a pivotal role in enhancing customer experiences and optimizing operational efficiency. One such
Self-service kiosks have become an increasingly familiar sight in restaurants throughout the world over the last few years, and it’s hardly surprising, given the benefits
Hospitality-specific self-serve kiosk integration expands with cash payment options enhancing the guest experience
We are settling into a new year and a fresh start, and as we plan ahead, we also reflect on how the past few years of disrupt has affected us. Our industry has been hit hard and continues to struggle to a full recovery – as soon as the fallout from one global crisis begins to heal, we are faced with the next. Hospitality operators constantly face a fight or flight decision as your venues must adapt to survive and it can be overwhelming trying to keep up.
Did you know that when you order your meal from a kiosk you typically spend an average of 20% more than when giving your order to a person?
It’s understandable that some of your staff might look at Hospitality customer self-service kiosks with some trepidation but as we explain in a previous blog, automation isn’t about replacing man with machine. Getting all your employees on board, from floor staff and management to back of house and kitchen staff, is key to making your kiosk deployment a success.