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Digital self-service

The QR Code Effect: How Tech is Transforming the Restaurant Industry

The restaurant industry has undergone significant transformations in recent years, with one of the most notable changes being the exponential growth of services that enable customers to order food online for collection at a time of their convenience.  While the COVID-19 pandemic was undoubtably the catalyst for this shift, customer demand for convenient ways to order from their favorite restaurants is here to stay.

click-and-collect-system-us

Click & Collect: How to select the best ‘order online for pickup’ system for your restaurant

The restaurant industry has undergone significant transformations in recent years, with one of the most notable changes being the exponential growth of services that enable customers to order food online for collection at a time of their convenience.  While the COVID-19 pandemic was undoubtably the catalyst for this shift, customer demand for convenient ways to order from their favorite restaurants is here to stay.

Yes, move on from COVID, but don’t move on from digital dining 

When brands were mandated to close their dining rooms to guests in 2020, many took up digital ordering (online or mobile app) to facilitate off-premise ordering. This technology enabled to them to keep revenue streams open and maintain direct customer communication.