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In the ever-evolving landscape of the hospitality industry, technological innovations have played a pivotal role in enhancing customer experiences and optimizing operational efficiency. One such
The restaurant industry has undergone significant transformations in recent years, with one of the most notable changes being the exponential growth of services that enable customers to order food online for collection at a time of their convenience. While the COVID-19 pandemic was undoubtably the catalyst for this shift, customer demand for convenient ways to order from their favorite restaurants is here to stay.
The restaurant industry has undergone significant transformations in recent years, with one of the most notable changes being the exponential growth of services that enable customers to order food online for collection at a time of their convenience. While the COVID-19 pandemic was undoubtably the catalyst for this shift, customer demand for convenient ways to order from their favorite restaurants is here to stay.
These days, everything from entertainment to travel to food is available on demand and at the fingertips of consumers. When we want something, we want it now. But while our appetite as consumers for faster and more convenient ways to get what we want only continues to accelerate; the good news is that the investment to turn these conveniences into reality leads to enormous operational benefits for businesses.
When brands were mandated to close their dining rooms to guests in 2020, many took up digital ordering (online or mobile app) to facilitate off-premise ordering. This technology enabled to them to keep revenue streams open and maintain direct customer communication.
Here are 12 things every restaurant operator needs to think about when preparing for a Pay at Table implementation
