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(LAST UPDATED ON 30 April 2024)

This policy applies to all employees, self-employed contractors and agency workers regardless of length of service.  

It is QikServe’s policy to conduct all of our business in an honest and ethical manner. The Company will not tolerate any acts of bribery and corruption and is committed to acting professionally and ethically in all our business dealings and relationships, wherever we operate, and we are committed to implementing and enforcing effective systems to counter bribery.

What is Bribery? 

A bribe is an inducement or reward offered, promised or provided in order to gain a commercial, contractual, regulatory, or personal advantage. 

The Bribery Act 2010 contains two general offences covering the offering, promising or giving of a bribe (“active” bribery) and the requesting, agreeing to receive or accepting of a bribe (“passive” bribery). The Act also introduces a new form of corporate liability for failing to prevent bribery on behalf of a commercial organisation. 

An individual who is found to have committed an offence of bribery can be imprisoned for a term of up to ten years, and the Company could face an unlimited fine for any bribery related offences committed by a person associated with us. The implications for the Company are very serious; and could result in us suffering inevitable damage to our reputation. We therefore take our responsibilities in this regard very seriously. 

As a result, all employees and workers are required to comply with the procedures which the Company has put in place to prevent persons associated with us from committing acts of bribery and corruption. 

What is corruption? 

Corruption refers to any act of dishonesty or abuse of power for personal gain or benefit. This can include accepting bribes or kickbacks, embezzlement, misappropriation of company funds, and other illegal or unethical practices that compromise the integrity of the organisation. 

Your Responsibilities 

It is the responsibility of those working for us, to observe and uphold our position on corruption; and to provide information and guidance to those working for us on how to recognise and deal with corruption issues. 

This applies to all individuals working at all levels and grades, including senior managers, officers, directors, employees (whether permanent, fixed-term or temporary), consultants, contractors, trainees, seconded staff, home-workers, casual workers, agency staff, volunteers, interns, agents, sponsors, or any other person associated with us, or any of our subsidiaries or their employees, wherever located (collectively referred to as “workers” in this policy). 

In this policy, any references to “third parties”, means any individual or organisation you come into contact with during the course of your work for us, and includes actual and potential clients, customers, suppliers, distributors, business contacts, agents, advisers, and government and public bodies, including their advisors, representatives and officials, politicians and political parties. 

Gifts, Hospitality, Promotional, and other Business Expenditure 

This policy should be read in conjunction with the Business Gifts Policy. QikServe does not prohibit normal and appropriate hospitality (given and received) to or from third parties. Hospitality and promotional, or other business expenditure which seeks to improve the image of the Company, or to establish cordial relations with our clients, suppliers and business directors, is recognised as an accepted and important part of doing business. 

Subject to prior authorisation from senior management, the Company may allow reasonable and proportionate hospitality and promotional or other similar business expenditure intended for these purposes. However, offers or receipts of hospitality and other similar business expenditure can be employed as a form of bribery. It is therefore essential that any such corporate gifts and receipts of this nature are reported and duly authorised. 

The giving or receipt of gifts is not prohibited, if the following requirements are met: 

  • it is not made with the intention of influencing a third party to obtain or retain business or a business advantage, or to reward the provision or retention of business or a business advantage, or in explicit or implicit exchange for favours or benefits; 
  • it complies with local law; 
  • it is given in the Company’s name, not in your name; 
  • it does not include cash or a cash equivalent (such as gift certificates or vouchers); 
  • it is appropriate in the circumstances, for example, it is often customary for small gifts to be given at Christmas time; 
  • taking into account the reason for the gift, it is of an appropriate type and value and given at an appropriate time; 
  • it is given openly, not secretly; and 
  • gifts should not be offered to, or accepted from, government officials or representatives, or politicians or political parties, without the prior approval of senior management. 

In all circumstances, the test to be applied is whether, the gift or hospitality is reasonable and justifiable. 

It is not acceptable for you (or someone on your behalf) to: 

  • give, promise to give, or offer, a payment, gift or hospitality with the expectation or hope that a business advantage will be received, or to reward a business advantage already given; 
  • give, promise to give, or offer, a payment, gift or hospitality to a government official, agent or representative to “facilitate” or expedite a routine procedure; 
  • accept payment from a third party that you know or suspect is offered with the expectation that it will obtain a business advantage for them; 
  • accept a gift or hospitality from a third party if you know or suspect that it is offered or provided with an expectation that a business advantage will be provided by the Company in return; 
  • threaten or retaliate against another worker who has refused to commit a bribery offence or who has raised concerns under this policy; or 
  • engage in any activity that might lead to a breach of this policy.

Facilitation Payments

We do not make, and will not accept, facilitation payments or “kickbacks” of any kind. Facilitation payments are typically small, unofficial payments made to secure or expedite a routine government action by a government official. 

If you are asked to make a payment on the Company’s behalf, you should always be mindful of what the payment is for and whether the amount requested is proportionate to the goods or services provided. You should always ask for a receipt which details the reason for the payment. If you have any suspicions, concerns or queries regarding a payment, you should raise these with a Director. 

Kickbacks are typically payments made in return for a business favour or advantage.  All workers must avoid any activity that might lead to, or suggest, that a facilitation payment or kickback will be made or accepted by us. 

Recording the Receipt and Giving of Gifts 

You must declare and keep a written record of all hospitality or gifts accepted or offered, which will be subject to review by your line manager. 

You must ensure all expenses claims relating to hospitality, gifts or expenses incurred to third parties are submitted in accordance with our expenses policy and specifically record the reason for the expenditure. 

All accounts, invoices and other documents and records relating to dealings with third parties, such as clients, suppliers and business contacts, should be prepared and maintained with strict accuracy and completeness.  

You must ensure that you read, understand and comply with this policy. 

The prevention, detection and reporting of bribery and other forms of corruption are the responsibility of all those working for us or under our control. All workers are required to avoid any activity that might lead to, or suggest, a breach of this policy. 

Reporting a Concern 

You must notify your line manager as soon as possible if you believe or suspect that a conflict with this policy has occurred or may occur in the future.  For example, if a third party, client or potential client offers you something to gain a business advantage with the Company or indicates to you that a gift or payment is required to secure their business. 

Any employee who breaches this policy will face disciplinary action, which could result in the employee’s dismissal for gross misconduct. 

You are encouraged to raise concerns about any issue or suspicion at the earliest possible stage. If you are unsure whether a particular act constitutes bribery or corruption, or if you have any other queries, these should be raised with your line manager. Concerns should be reported by following the procedure set out in the Company Whistleblowing Policy. 

It is important that you notify your line manager as soon as possible if you are offered a bribe by a third party, are asked to make one, suspect that this may happen in the future, or believe that you are a victim of another form of unlawful activity. 

Confidential and Safe Reporting Procedures 

Workers who refuse to accept or offer a bribe, or those who raise concerns or report another’s wrongdoing, are sometimes worried about possible repercussions. We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy. 

The Company is committed to ensuring that no one suffers any detrimental treatment as a result of raising any concerns under this policy. If you believe that you have suffered any such treatment, you should inform your line manager immediately. If the matter is not remedied, and you are an employee, you should raise it formally using our Grievance Procedure. 

Our zero-tolerance approach to bribery and corruption must be communicated to all suppliers, contractors and business directors at the outset of our business relationship with them and as appropriate thereafter. 

Senior management have overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it.  Senior management will have primary and day-to-day responsibility for implementing this policy, and for monitoring its use and effectiveness and dealing with any queries on its interpretation. Management at all levels are responsible for ensuring those reporting to them are made aware of and understand this policy and are given adequate and regular training on it.