In response to the worldwide COVID-19 issues, we’re taking the following steps to ensure our service and business operations continue without disruption, but more importantly to protect our team, their families, our customers and partners.
Business as usual
The team are now operating on a remote basis. All our solutions are in the cloud, our teams are well set-up to work remotely and there’s no change in how we work together, how you contact us or how we support you. The only change will be postponing in person meetings for a while. Video calls, phone calls, emails, Teams, you name it. We are here for our customers, providing the same great service as before.
No business travels
We hugely value meeting our customers, partners and prospects in person, but for now, we’ll rely on whichever form of technology best suits you to keep the conversation going.
Be part of it
One of our core values is to ‘Be part of it’. We feel it’s important to think about the long term impact this pandemic will have on the millions of people employed by the restaurant industry. There are ways to keep the lights on, but we all have to pull together, be part of it. Our online ordering platform (Preoday), can be switched on in days to protect restaurants from low footfall and maintain minimum contact.
Likewise, for those customers who will venture out, our Pay at Table mobile solution (no app download required), can help protect customers since they can pick up the check and pay with their own mobile phone, without touching potentially contaminated payment devices and increasing social distances. Kiosks also play an important role in limiting contact, reducing the need to exchange cash or using payment devices that are hard to keep clean, unlike kiosks which can be wiped clean before and after each use as required.
This is an extremely challenging time for our industry and we are here to help, please reach out if there’s anything we can do. We’re all in this together.
Our best wishes,
The QikServe Team