Customers can order from the comfort of their seat in sports stadiums and theatres. Offering QikServe provides a number of benefits to the stadium or theatre operator:
Extend Service Window – customer orders can be spread out through the event, reducing peaks during intervals.
Increase sales – as ordering is quicker and easier, and no standing in line is necessary, customers order more.
Enhance customer service – customers have the convenience of ordering from their seat. Instead of transaction handling, staff can be redeployed to spend more time concentrating on what matters – delivering food and drink and satisfying customers.
Improve Health & Safety – minimize the movement of people around the venue to reduce accidents.
Reduce cash handling – QikServe integrated payment encourages more card payments.
Capture customer behaviour patterns – customer visits and orders are tracked for subsequent analysis. Understanding the customer enables you tailor your product accordingly.
Send targeted offers direct to the customer – personalized offers can be delivered directly to the customer via the mobile App.
Improve differentiation and brand loyalty – customers choose QikServe venues over your competition. Your brand image is enhanced by offering this innovation in customer self-service.
Mobile technology specialist – QikServe is brought to you by leading mobile self-service experts with over 13 years mobile technology experience. Partnering with QikServe provides you with the right mobile service first-time and offers access to our consumer technology roadmap to keep you in front.
Easy implementation – QikServe is fast and easy to implement and full support is provided. No hardware or software needs to be deployed at the venue.
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For a copy of our new white paper "Customer Engagement through Mobile Self-service in Hospitality", please Click here
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- RT @SelmaNavigate: Did you try one of our delicious @thaitapas green curry today at Fratton End @officialpompey? Order through @QikServe and enjoy! #pompey, Mar 8
- RT @MrKimbell: Delicious curry from KohThai on Southsea now available on the #Pompey @QikServe menu. Signed programmes for some too! http://t.co/6xuOk2d4K8, Mar 8
- RT @SelmaNavigate: Enjoy a delicious @thaitapas green curry at the @officialpompey game 2day. Order via @QikServe & win a signed program on top! #pompey #pup, Mar 8
- Nathan:Wall http://t.co/BV0Zia2Oct, Mar 7
- RT @SelmaNavigate: Spice up the game & order a delicious @thaitapas Green Curry via the @QikServe app (exclusively at Fratton End) #pompey @officialpompey, Mar 5