Lost orders, awkward service experience, no audit trail… All things of the past now you let customers order room service directly from their smartphone. QikServe is a powerful and flexible platform. Why stop at food? Give your guests the power to access all your hotel services, laundry, spa treatments, health and fitness services – the lists are endless. Sit back and watch your revenues increase and guest satisfaction go through the roof.
Offering QikServe provides a number of benefits to the hotel operator:
Increase Order Accuracy – Communication issues over a voice call are eliminated and the guest is responsible for the order.
Menus in Guest’s language – the menu can be automatically presented in the guest’s native language (based on phone language settings)
Enhance customer service – instead of taking orders, staff can be redeployed to spend more time concentrating on customer service.
Increase sales – as ordering is quicker and easier, guests are more inclined to use room service and order more.
Capture customer behaviour patterns – guest visits and orders are tracked for subsequent analysis. Understanding the customer enables you tailor your product accordingly.
Send targeted offers direct to the customer – personalized offers can be delivered directly to the customer via the mobile App.
Improve differentiation and brand loyalty – customers choose QikServe hotels over your competition. Your brand image is enhanced by offering this innovation in customer self-service.
Mobile technology specialist – QikServe is brought to you by leading mobile self-service experts with over 13 years mobile technology experience. Partnering with QikServe provides you with the right mobile service first-time and offers access to our consumer technology roadmap to keep you in front.
Easy implementation – QikServe is fast and easy to implement and full support is provided. No hardware or software needs to be deployed in the hotel.
Recent QikServe® Posts
- 100 Days to go. Are you ready?
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- QikServe® Open Check
- Portsmouth FC – Mobile First
- QikServe® coming soon to Southampton Airport
- Something To Cheer About
- Pompey Embrace QikServe Technology
- QikServe® at Edinburgh International Airport
- Summer is here and I want one of those buns!
- “I’ll Pay You More, and Tell You More About Me”
For a copy of our new white paper "Customer Engagement through Mobile Self-service in Hospitality", please Click here
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- RT @SelmaNavigate: Did you try one of our delicious @thaitapas green curry today at Fratton End @officialpompey? Order through @QikServe and enjoy! #pompey, Mar 8
- RT @MrKimbell: Delicious curry from KohThai on Southsea now available on the #Pompey @QikServe menu. Signed programmes for some too! http://t.co/6xuOk2d4K8, Mar 8
- RT @SelmaNavigate: Enjoy a delicious @thaitapas green curry at the @officialpompey game 2day. Order via @QikServe & win a signed program on top! #pompey #pup, Mar 8
- Nathan:Wall http://t.co/BV0Zia2Oct, Mar 7
- RT @SelmaNavigate: Spice up the game & order a delicious @thaitapas Green Curry via the @QikServe app (exclusively at Fratton End) #pompey @officialpompey, Mar 5